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Davey1986's avatar
Davey1986
Initiate
May 19, 2021
Solved

XR 1000 and BT Full Fibre 900

I have recently had BT Full Fibre (900mbps) installed at my house. An OTP box was installed that BT said would act as a modem. The BT Home Hub works fine directly though this but when I try to switch...
  • Netduma-Fraser's avatar
    May 19, 2021
    It's possible that you require PPPoE to get internet directly through the box, I know BT used to use this. I'd ask them whether you need PPPoE to connect a router to the box, otherwise if you access the BT hub that may have the information there that you can take and then put into the XR.