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Forum Discussion
jame0174
Jul 27, 2022Tutor
xr 1000 high ping
when i use the xr1000 i get high pings.But when i use the duma r2 i get low ping of 13 .my ping with the xr 1000 is 37.I am using the same set up any help would be great.
jame0174
Aug 03, 2022Tutor
It doesn't make any sense because they are both hooked up and set up identical.I am using the same speeds and the same settings and Ethernet. cables. qos/geo filter/speeds every setting identical to each other.but my ping is way better with the r2 if i could use it.I.Iknow this is a netgear form but its pretty bad when they say i would have better ping for 300 more. dollars .
Netduma-Liam
Aug 04, 2022NetDuma Partner
What's the make and model of the ISP modem that the XR/R2 is connected to? Is it a router/modem combo or is it a pure modem (No Wi-Fi)
- jame0174Aug 04, 2022Tutor
The modem is a stand alone modem not a combo It's a netgear 1200 both routers hooked up the same.I cant hook up the r2 because my wife is worried she won't be able to work if i can't get it up and running as i had it before.
- jame0174Aug 04, 2022Tutor
sorry its my own modem
- Netduma-LiamAug 05, 2022NetDuma Partner
Can you follow the below guide and run ping plotter tests to a local site through both the R2 and the XR. If you could please attach screenshots of the results for both that might tell us some more information.
- jame0174Aug 05, 2022Tutor
yes but sorry i don't see a guide to follow.lync not showing up
- Netduma-FraserAug 05, 2022NetDuma PartnerSorry about that, here you are: http://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping
- jame0174Aug 05, 2022Tutor
here is the xr 1000 pingplot
- Netduma-FraserAug 06, 2022NetDuma PartnerCould you do the same from the R2 so we can compare?
- jame0174Aug 11, 2022Tutor
here is the r2 ping plot my r2 just got bricked???
- Netduma-LiamAug 12, 2022NetDuma Partner
The base ping of the two is basically the same, were these done with the network under load or was the network fairly quiet at the time?
If it was fairly quiet, can you add a rule to Traffic Prioritisation for the device you're testing on and select the service "ICMP Ping".
Then, start a big download through something like Steam and run the test again.
If we can then compare these results with each other we can see how the router's are behaving under load.
- jame0174Aug 12, 2022Tutor
They both was while i was playing battlefield 2042 on ps5.
- Netduma-LiamAug 12, 2022NetDuma Partner
That wouldn't of generated any load that you'd notice in Ping Plotter, although it is interesting.
Were they still reading very different pings in Battlefield, despite being the same in Ping Plotter?