NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
stevenm92
Jan 27, 2020Aspirant
Xr-500 Losing Connection to internet
OK, ive read and tried to fix this with every thread on here so far and i cannot seem to get it working. I have an XR-500 Gaming router, ive had it for 5 months, and until 3 days ago have not had any...
plemans
Jan 28, 2020Guru - Experienced User
If you plug a computer directly into the ONT, does it work?
have you tried replacing the ethernet cables?
Netduma-Fraser
Jan 28, 2020NetDuma Partner
How often is the connection dropping? Do the devices reconnect themselves and if so how long does it take? When it drops have you tried connecting to the modem to see if that still has a connection?