XR 500 Network map not showing wired xbox one x

Thank you

Looks like I might of stumbled on to something. I was bored with a game I have been playing forever and decided to look at my games. Almost all of my ready to install games were missing. So I just searched for it in store and got it. Then I decided to take my xbox off of geo filter by deleting it and then went to QOS and deleted it from traffic prioritization. When I went back to look at more games in my ready to install area they were all back. Im thinking geo filter, but who am I. I am going to keep it all off tonight and try tomorrow if the xbox pops back up on device manager etc. Hopefully this helps the team. 

Got up this morning and turned both the wireless and wired xbox on. Both did not show up on network monitor or manager. Once again I unplugged the router and then they were on network monitor and manager. Hope this info helps.

So to confirm, the only way you can see these devices is by restarting your router?

This may have been asked before, but the next time they do not appear, could you go to System Information and see if your CPU graph is maxed out? It's not likely to be, but worth checking. Thanks.

Yes I have to unplug the reboot/unplug router.

The CPU was at 50

[DumaOS] Ubus object 'com.netdumasoftware.geofilter' added, attempting to bind pending, Monday, January 28, 2019 16:18:53
[DumaOS] Ubus object 'com.netdumasoftware.geofilter' added, attempting to bind pending, Monday, January 28, 2019 16:18:53
[DumaOS] Ubus object 'com.netdumasoftware.geofilter' added, attempting to bind pending, Monday, January 28, 2019 16:18:53
[DumaOS] Ubus object 'com.netdumasoftware.geofilter' added, attempting to bind pending, Monday, January 28, 2019 16:18:53
[DumaOS] Ubus object 'com.netdumasoftware.geofilter' added, attempting to bind pending, Monday, January 28, 2019 16:18:53
[DumaOS] Ubus object 'com.netdumasoftware.geofilter' added, attempting to bind pending, Monday, January 28, 2019 16:18:53
[DumaOS] Ubus object 'com.netdumasoftware.geofilter' added, attempting to bind pending, Monday, January 28, 2019 16:18:53
[DumaOS] Ubus object 'com.netdumasoftware.geofilter' added, attempting to bind pending, Monday, January 28, 2019 16:18:53
[DumaOS] Ubus object 'com.netdumasoftware.geofilter' added, attempting to bind pending, Monday, January 28, 2019 16:18:53
[DumaOS] applying qos for zone lan, Monday, January 28, 2019 16:18:48
[DumaOS] applying qos for zone wan, Monday, January 28, 2019 16:18:48
[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Monday, January 28, 2019 16:18:44
[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Monday, January 28, 2019 16:18:44
[DumaOS] Ubus object 'com.netdumasoftware.hybridvpn' added, attempting to bind pending, Monday, January 28, 2019 16:18:44
[DumaOS] Ubus object 'com.netdumasoftware.devicemanager' now bound, Monday, January 28, 2019 16:18:44
[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Monday, January 28, 2019 16:18:44
[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Monday, January 28, 2019 16:18:44
[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Monday, January 28, 2019 16:18:44
[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Monday, January 28, 2019 16:18:44
[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Monday, January 28, 2019 16:18:44
[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Monday, January 28, 2019 16:18:44
[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Monday, January 28, 2019 16:18:44
[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Monday, January 28, 2019 16:18:44
[DumaOS] Ubus object 'com.netdumasoftware.qos' added, attempting to bind pending, Monday, January 28, 2019 16:18:44
[DumaOS] NSS delete root for interface 'br0', Monday, January 28, 2019 16:18:44
[DumaOS] applying qos for zone lan, Monday, January 28, 2019 16:18:44
[DumaOS] NSS delete root for interface 'brwan', Monday, January 28, 2019 16:18:43
[DumaOS] applying qos for zone wan, Monday, January 28, 2019 16:18:43
[DumaOS] config write 'com.netdumasoftware.devicemanager.database', Monday, January 28, 2019 16:18:41
[DumaOS] Ubus object 'com.netdumasoftware.hybridvpn

Thanks for sharing the logs but that all looks ok.

We will need to look into this - it's a tricky one though as we have not been able to replicate it ourselves.

Could this be something with the xbox code on the console? I've seen odd issues with different xbox consoles and how they are connected and use uPnP. Depending upon which one is turned on first. Also most seems like this is a xbox issue rather then a router issue. 

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Netduma_Jack wrote:

Thanks for sharing the logs but that all looks ok.

 

We will need to look into this - it's a tricky one though as we have not been able to replicate it ourselves.

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Ya I presumed.  DM maybechecking ARP or HostName with Mac and IP addressing? 

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Netduma-Fraser wrote:
Could be but the device manager doesn't necessarily go on ports when determining what device is actually connected

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:smileywink:

Now other devices are not showing as well. I was showing my wife what was going on and turned on the IPAD. I could connect to internet and go on sites etc but it did not show up as well.

Also I use a SB 6183 modem arris. 

Ok, thank you for the additional info

SO I am still getiing auto ping to host even though itsd not showing on network monitor/manager. Does that mean it is still working as far as netduma is concerned. Whicj I could live with.

Starting to think that maybe your unit is just bad. You might reach out to NG support and ask about a RMA:

https://www.netgear.com/mynetgear/registration/login.aspx

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jeremyg237 wrote:

Now other devices are not showing as well. I was showing my wife what was going on and turned on the IPAD. I could connect to internet and go on sites etc but it did not show up as well.

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YES

Icons appear on the map? Yes

Does it show it in lists  when adding to Geo-Filter? Yes

Traffic Prioritization? Yes

VPN Hybrid? Yes

Device manager/network monitor? No

Does it appear in bandwidth allocation? Yes

Hopefully this helps

Any new info?

I think if you had a questinare to send out it might help more. ex all settings etc on the router.