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XR 500 Network map not showing wired xbox one x
I have tried to reach out to a couple others forums on here without any solutions. The only way I can get the xbox one x to show up is either rebooting, unplugging or flushing cloud. This issue has s...
I started this thread in January. Still not fixed. There is nothing that can be said on my disappointment with this issue. A gaming router that can see consoles and will not fix it. That is the issue. Also you lost a costumer. Once this thing breaks I am not going to get a netgear again.
I think if you had a questinare to send out it might help more. ex all settings etc on the router.
If it comes to that then the team will definitely do so in order to resolve it
UPDATE: Went back to XR500 V2.3.2.32 and all has been working great for 3 days now. So it does have something to do with the firmware.
- Great thank you very much for the confirmation, the team are looking into it!
I am also having this exact issue with my router that I purchased yesterday, that is on V2.3.2.40. I was wondering if there were any updates to this, as there hasn't been a response in some time. This is a very frustrating issue.
- No news on this currently, would also suggest downgrading to .32 for now.
im having this same issue. my xbox always stays on the network but my laptop, ipad, iphone and some unammed devices is showing up offline even though they are online. tried connecting to 2.4 5. the access point. hard wired nothing fixed it until i restarted the router.. i downloaded the firmware u said u went back to , will try that out tonight. thanks for the info
jeremyg237 wrote:
UPDATE: Went back to XR500 V2.3.2.32 and all has been working great for 3 days now. So it does have something to do with the firmware.
Netduma-Fraser wrote:
No news on this currently, would also suggest downgrading to .32 for now.disregard my last message,, just seen the posts about downgrading. thank you
- Stay on either .32 or upgrade to the hotfix if that doesn't work then .32 should be stable enough for you
it did not fix the issue, i also bought the xr700 to see if it acted differently and it does the same thing on shipped fw and upgraded fw.. what happens is anytime i use my normal set up CM700-XR700(in basement) hard wired to AP on 2nd floor. now anytime i have an AP involved anything connected to it WIRELESSLY goes offline and qos does not work with it. it seems the router does not see the devices and does not enforce any settings to those devices.. now as soon as i unplug the AP and restart the XR700 all devices show where they should. and i delete the ones that are stuck offline with no IP.
so it seems the issue is with using an AP (WHICH I NEED) i want this router, i love the features.. but please i hope the DEV team is working on a fix for this. ive never had issues with my router showing all devices hooked up to my AP on the asus GT-AX11000 .. or RAX6000 . i went with the XR series due to dumaos .. geo filtering and all the gaming features in the software. but right now im not using an access point and getting no signal upstairs. my gaming is fine sire its hard wired to an switch that gets hard wired through cat5e running in the walls to the basement. but i really need an AP. is there any news of this being worked on? ive seen many posting and im pretty sure its due to the same issue. they are connectint those divces to an AP.
other than that the router is great
- This should have already been fixed so it might be related to specific types of APs. What is the AP router you're using?
jacegibson wrote:
ive seen many posting and im pretty sure its due to the same issue. they are connectint those divces to an AP.
There is not much of a difference to see on a network if a device is connected to a wireless access point or a switch or any similar network bridge.
What mfr and model AP are you using?
Whats the distannce between the AP and router in the basement? Routers in basements is not recommended. Main floor should be starting placement for wifi routers.
What channels are you using on the XR router and this AP?
jacegibson wrote:
it did not fix the issue, i also bought the xr700 to see if it acted differently and it does the same thing on shipped fw and upgraded fw.. what happens is anytime i use my normal set up CM700-XR700(in basement) hard wired to AP on 2nd floor. now anytime i have an AP involved anything connected to it WIRELESSLY goes offline and qos does not work with it. it seems the router does not see the devices and does not enforce any settings to those devices.. now as soon as i unplug the AP and restart the XR700 all devices show where they should. and i delete the ones that are stuck offline with no IP.
so it seems the issue is with using an AP (WHICH I NEED) i want this router, i love the features.. but please i hope the DEV team is working on a fix for this. ive never had issues with my router showing all devices hooked up to my AP on the asus GT-AX11000 .. or RAX6000 . i went with the XR series due to dumaos .. geo filtering and all the gaming features in the software. but right now im not using an access point and getting no signal upstairs. my gaming is fine sire its hard wired to an switch that gets hard wired through cat5e running in the walls to the basement. but i really need an AP. is there any news of this being worked on? ive seen many posting and im pretty sure its due to the same issue. they are connectint those divces to an AP.
other than that the router is great
- The router is in the basement because thats where all the cat5e starter. And the only way to get wired in all my rooms (esp where my xbox is). The ap is tplink AC1750. Its wired to the router via lan. In the 2nd floor which is what all mobile devices are connecting to. And the xr700 is just in charge. So my xbox can be wired directly to it in the basement. Anything commected to the ap iphones. Laptops etc shows offline. Everything connected to xr700 directly or through a unmanaged switch (xr700-switch-xbox) shows online.
- And the channels are 149 and 161
Same ssid and password so when im on 1st floor it connects to the one on basement ceiling without me manually switching Try setting the XR to channel 48 and the AP to 161 or 165 if thats available. Is 2.4Ghz being used on the AP as well or is this off?
Try a different LAN to LAN AP...This mostly points to the AP wifi having issues. Not the XR router.
- Are you able to check on the TPLink while in AP mode if it's assigning IP addresses to devices that are different to what the XR500 would give them?
- Some of the devices have a static ip. My laptop for example. Also dhcp on my tplink is disabled so it shouldnt be giving ips out right? Its an archer c7. I just ordered a newer A20 router to use as AP so maybe it will fix my issue
- Ok i will try all of this tonight. Thank you
- And yes. 2.4 is also enabled
Be sure the TP Link is configured for LAN to LAN AP mode. Connect the LAN cable from the XR router to the LAN port of the TPLink, not the WAN port on the TPLink. Possible the TPLink doesn't work well in AP mode configuration.
Let us know if the new AP fixes this.
- It currently is LAN to LAN. The a20 should have ap mode feature. The archer c7 is done manually so yeah im sure its the c7 causing issues. For sure. Ill update
:smileywink:
I'm running the .40 firmware and seeing the same issues with wired xbox and other devices. After the router is rebooted everything seems to work just fine for a period of time (I haven't taken the time to see if turning xbox off or whatever triggers problem) then I'll notice that xbox traffic is shown in the network monitor with a different device's name, or not at all, while the QoS screen shows that "High Priority Traffic Detected" xbox traffic is being handled. Other devices also sometimes are shown with the wrong name or not at all. I.E. the other day (router had been up for 5 days and showing xbox anomaly) I fired up my pellet grill, that has 2.7 wireless connectivity. The pellet grill functioned correctly and I could see it and control it with my phone app so It was on the 2.7 network of my router, but it did not show up ANYPLACE on the network monitor screen. The next day I notice a new device in the Offline area of the network map and on checking the MAC address it was my pellet grill. A reboot of the router and everything will work fine again for a while. Functionally everything connected to my network seems to be working correctly with no problems. The only problem I see is that DUMAOS seems to stop talking correctly to the router about what is connected. Seeing other comments about downgrading to .32 fixing Network Map issues makes me think that the .40 firmware update is causing DUMAOS some minor problems.
Not having any functionality problems I'm going to wait for another update to see if it fixes these problems. Should I want to try the .32 firmware I am wondering if the downgrade would require setting up things like reserved IPs again or if all current settings would be retained?
Thanks!
Todd
I'm using the newest firmware and I'm havin the same problem. XR500 Device Manager Network Map shows several devices offline that are connected. I have tried the reboot fix but that is just a pain to do over and over. I haven't tried going back to the older firmware but I may try that this weekend.
I'm using the newest firmware and I'm havin the same problem. XR500 Device Manager Network Map shows several devices offline that are connected. I have tried the reboot fix but that is just a pain to do over and over. I haven't tried going back to the older firmware but I may try that this weekend.
