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Solved
XR 500 Network map not showing wired xbox one x
I have tried to reach out to a couple others forums on here without any solutions. The only way I can get the xbox one x to show up is either rebooting, unplugging or flushing cloud. This issue has s...
I started this thread in January. Still not fixed. There is nothing that can be said on my disappointment with this issue. A gaming router that can see consoles and will not fix it. That is the issue. Also you lost a costumer. Once this thing breaks I am not going to get a netgear again.
I did that already three different times last month and I tried it again on all three firmwares I had on it with no luck. I have the new arris docsis 3.1 I have Xfinity gig service I have cat 5,6,7 Ethernet wires tried all of them had arris modem replaced twice had Xbox one x replace and PS4 pro replaced all Ethernet wires replaced. Your engineer team wrote level 3 support back and told them it’s something with the software.
I/we are Netduma support so we don't have access to the tickets handled by Netgear. I'm asking about the setup in case there is something blocking it unintentionally. I'll pass this on to my team to see if they have anything further they could add.