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Forum Discussion
TheBorog
Sep 14, 2018Aspirant
xr 500 nighthawk unusable with 2 consoles?
Hello all, I'm using the last of my sanity to call for any help you can provide.
I bought this router 2 days ago to connect to my virgin super hub 2ac in modem mode to hopefully fix an issue it...
Netduma_Jack
Sep 17, 2018NetDuma Partner
Great to hear the original issue is solved!
Now for the speed issue. Are you measuring the speed through the Switch?
What happens if you speedtest through another device, like your laptop?
It would be good to isolate the problem I.e is it a switch to router issue, or a general router issue.
Regardless, I would recommend switching the wireless channels on your router. It’s possible neighbouring connections are impacting you as well.
Now for the speed issue. Are you measuring the speed through the Switch?
What happens if you speedtest through another device, like your laptop?
It would be good to isolate the problem I.e is it a switch to router issue, or a general router issue.
Regardless, I would recommend switching the wireless channels on your router. It’s possible neighbouring connections are impacting you as well.
TheBorog
Sep 17, 2018Aspirant
Hi Jack
The tests were performed using the inbuilt speed test on the system, I had hoped it was just a display issue but I am also unable to connect to gamesand the digital store until I change wirless band.
I am hoping I can find someone with a similar issue as the closest I could find was an issue with xbox one sleep mode.
- FURRYe38Sep 17, 2018Guru - Experienced User
Connect the consoles to the router with a ethernet connection and test.
Disable Instant On as well on the consoles as a test...
TheBorog wrote:
Hi Jack
The tests were performed using the inbuilt speed test on the system, I had hoped it was just a display issue but I am also unable to connect to gamesand the digital store until I change wirless band.
I am hoping I can find someone with a similar issue as the closest I could find was an issue with xbox one sleep mode.
- Netduma_JackSep 17, 2018NetDuma Partner
Could you follow Furry's advice please. Console tests are often reliable. You should try to test wired using a PC (and a site like speedtest.net). Let us know what happens through that please.