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Gianadam6's avatar
Gianadam6
Initiate
Jul 16, 2019

Xr 500 rebooting itself

Hello,
I have the xr500 over two weeks now and it keeps rebooting by itself at random times during the day ,at the beginning I thought that it might be a mechanism but now I realise that a lot of people have the same issue. Can anyone help me please.

3 Replies

    • Gianadam6's avatar
      Gianadam6
      Initiate
      I will monitor it and see what happens, thank you for your help
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?


    Gianadam6 wrote:
    Hello,
    I have the xr500 over two weeks now and it keeps rebooting by itself at random times during the day ,at the beginning I thought that it might be a mechanism but now I realise that a lot of people have the same issue. Can anyone help me please.