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Forum Discussion
Xr 500
Xr500 keeps dropping Internet all lan devices just DC and wifi wi display it's up but eventually it won't be I'm thinking it's my modem possibly no specs for it because I'm not home but it's through c...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Any Wifi Neighbors near by? If so, how many?
codemansanchez wrote:
Xr500 keeps dropping Internet all lan devices just DC and wifi wi display it's up but eventually it won't be I'm thinking it's my modem possibly no specs for it because I'm not home but it's through charter and they already replaced it and even replaced the wire leading to my house will post logs later tonight it would drop everyday at the same time and now it's just more frequent and been told it could be the router not responding to the modem and the modem resets idk I'm about to just return it because it's so ridiculous if I can't find a solution here because support takes forever to help as well and if all else fails I'll talk to charter support one last time and see what they see and decide from there