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Forum Discussion
Xr 500
Xr500 keeps dropping Internet all lan devices just DC and wifi wi display it's up but eventually it won't be I'm thinking it's my modem possibly no specs for it because I'm not home but it's through c...
The modems model # is not seen in the picture. Those are MAC addresses which you should not make public in posts.
We are looking for the Mfr of this modem and the model#.
Are you using wired or wireless for gaming?
Manual or auto for channels? What channels are you using?
ok the modem model number is E31n2V1 by Hitron Technologies, Inc. DOCSIS 3.1 eMTA
and im using wired and for wifi channels im using auto on 2.4 and the 2.5 was set to 161
and here is the log of events everytime
DumaOS] Error parsing line in ARP table: 'fe80::12f1:f2ff:fe47:15cc dev br0 lladdr 10:f1:f2:47:15:cc STALE', Friday, December 0
[DumaOS] Error parsing line in ARP table: 'fe80::201:5cff:fe6b:a46 dev brwan lladdr 00:01:5c:6b:0a:46 router STALE', Friday, Dec
[UPnP set event: add_nat_rule] from source 192.168.1.153, Friday, December 06, 2019 01:46:09
[admin login] from source 192.168.1.10, Friday, December 06, 2019 01:45:16
[UPnP set event: del_nat_rule] from source 192.168.1.153, Friday, December 06, 2019 01:43:23
[DoS Attack: ARP Attack] from source: 71.95.32.1, Friday, December 06, 2019 01:41:24
[DumaOS] DHCP lease change., Friday, December 06, 2019 01:29:54
[DumaOS] DHCP new event., Friday, December 06, 2019 01:29:54
- Update after talking with spectrum the issue occurred around the time I posted in the logs but the only thing that happened like I said was the modem reset eventually but I spoke to tech support and they said there was no issues seen on their side of things
I believe that those logs are normal. I think this is some communication issue between the modem and the router. I would reccomend turning off the modem, then factory resetting the XR500 and turning on the modem as the XR500 turns back on. Hopefully this will cause them to re-establish their conneciton with each other.
- And if that doesn't work any other suggestions
