NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Smallfoot
Oct 03, 2019Aspirant
XR 700
I've had my nighthawk pro gaming xr700 router for about 5 months and ever since I got it and replaced my X10 router I have had nothing but lag during gameplay lag is so bad it's unbearable. Been exper...
FURRYe38
Oct 03, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here? If so, this would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
Smallfoot wrote:
I've had my nighthawk pro gaming xr700 router for about 5 months and ever since I got it and replaced my X10 router I have had nothing but lag during gameplay lag is so bad it's unbearable. Been experiencing packet loss and latency while playing Apex legends call of duty or any other online game set my router up with optimal settings for Apex legends still lagging shut off qos cuz I have 1Gig speeds and should not have any lag if I use my Xfinity gateway I experienced no lag I need help or I'm just going to trash this router tried disabling qos upgraded to beta firmware still problems persist
- SmallfootOct 03, 2019AspirantThe gateway is already set up in bridge mode so it is acting only as a modem I used to have a Netgear gateway had it set up in bridge mode also but it wasn't able to support my 1gig speeds. Don't know the exact model number of the gateway from Xfinity it is the new Xfi gateway and I had Xfinity set it up in bridge mode so I could use my router. So I do not have two Nat prolbems. I had bought the x10 router and it was working great but it was already a few years old so I figured I would upgrade to the nighthawk xr700 and ever since I have got this router I have been experiencing lag.
- FURRYe38Oct 03, 2019Guru - Experienced User
Ok, making sure about your modem configuration.
Are you getting wired speed test near 900Mbps? When I had this router, it was not getting anything near 900Mbps on the WAN to LAN tests...
- Netduma-FraserOct 03, 2019NetDuma PartnerWhat is the actual ping to the game you're getting as shown by the Geo-Filter?