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Forum Discussion
simashford79
Aug 05, 2022Tutor
XR1000 - can't access QoS options
RPC error 'ERROR_VALIDATION': Validation failed for 'autothrottle' Anyone else come across this one? Constant loading circle on the RAPP. Same after a reboot, latest firmware..
Netduma-Fraser
Aug 05, 2022NetDuma Partner
Did you perform a factory reset after the update? If not that could be a potential reason. Did you try to set the bandwidth speeds to above 1000 Mbps? Could you clear your browser cache/cookies then refresh the page and see if it loads without error please? Are you using an Adblocker on your web browser?
simashford79
Aug 05, 2022Tutor
Yes to factory reset, was advised as part of prior fix.
Bandwidth speeds set as per fresh setup recommendation after self speed test.
Browser wise - same results in Chrome and Edge. Also DumaOS iOS app on iPhone (n/a in Nighthawk app).
- Netduma-FraserAug 05, 2022NetDuma PartnerI think unfortunately for this kind of error where it's not able to be removed by a reboot, refresh etc then a factory reset is the only course of action
- simashford79Aug 05, 2022Tutor
Thanks for your time Fraser - was hoping to avoid the 2nd factory reset in a month.
Only had the XR1000 around 3 months total - an XR300 prior to that which developed issues (was hoping DumaOS 3.0 would sort, but didn't arrive so ultimately upgraded).
I'll post an update when done. Please excuse the passive aggressive tone above..! Prospect of an early hours reset and re-setup not too appealing (daren't attempt until the family have 'logged off' for the day..)
- Netduma-FraserAug 05, 2022NetDuma PartnerNo worries at all, totally understand the frustration, once you have done the reset and changed all your settings go ahead and make a backup so then if you need to do a factory reset again on this version you can restore settings and that will make it a bit easier to get up and running