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Forum Discussion
HammerSludge
Feb 04, 2022Aspirant
XR1000 - OPEN NAT NOT WORKING
Hi, Need serious help on changing NAT type to OPEN. My network provider gave me router, in that i enabled UPnp, and added a entry for port forwarding. and as last step changing my IP to static....
- Feb 04, 2022
I can't see the images you've attached as they're not yet moderated I'm afraid.
What's the exact make and model of your ISP router/modem?
What I would suggest doing would be to remove your port forwarding rules, then put the XRs WAN IP in the ISP router/modem's DMZ. Then, make sure that IP is reserved for the XR in the ISP router/modem's LAN settings, this will ensure it doesn't change again in future.
After that, your NAT should be open.
Netduma-Fraser
Feb 06, 2022NetDuma Partner
Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 2 minutes before accessing and see if it works then please.
HammerSludge
Feb 09, 2022Aspirant
Hi sorry for the delayed response. It is working great now.
My analysis:
The problem i faced was, if i restart my router, DumaOS not loaded error appears and thats it. And nothing comes back until i factory reset my XR1000 and do all the initial setup of DumaOS again.
After all the factory resets, i was keeping on using the nighthawk app(Everytime newly installed from play store) to setup the router/dumaOs through WIFI connection. If i do that, the problem comes again and again.
Then at one point when this problem was raised again, rather than using the app, i factory resetted the router and connected the router to my PC through LAN and completed the setup of router/DumaOS. After that NO ISSUES. i restarted the router like 10 times, it was not at all giving me the issue. and as a last step just as an addon i did this "Rapp panel menu ≡ change the retries to 5" as you suggested.
Also one point to note is that, Whenever i had this problem, Inside SystemInformation -> Systeminfo panel does not work. It was giving an error. But after the problem was fixed, that was also coming perfectly.
Hope this helps incase if you need it. And I really appreciate the immediate response from Netduma-Fraser . 100.
- Netduma-LiamFeb 09, 2022NetDuma Partner
Thanks for letting us know, glad to hear it appears to be working better for you now!
In future it's generally best to complete the setup through a web browser, although full app functionality will be coming in future!