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Forum Discussion
Tkbuc
Nov 25, 2022Guide
XR1000 2.4Ghz Keeps Failing to Obtain IP Address
Man this is so frustrating. Router was working great until a week ago when I try to connect new devices to my 2.4ghz channel, they can't and I get a "Failed to Obtain IP Address" for that channel. ...
Netduma-Liam
Nov 25, 2022NetDuma Partner
Are you using SmartConnect or have you disabled it to separate the two bands? Are you able to see the device you're trying to connect in Device Manager? If so, can you assign it a static IP in Settings -> Setup -> LAN Setup and see if you're able to connect it then?
Tkbuc
Nov 25, 2022Guide
I am not using Smart Connect. It is disabled. Yes, I am able to see the device in Device Manager. I don't know how to assign it a static IP. If I did, and it connected, what would that mean?
- Netduma-LiamNov 25, 2022NetDuma Partner
You can do it from Settings -> Setup -> LAN Setup.
If that works, it must be a DHCP issue as the error is suggesting. Give that a try and let us know how you get on.
- FURRYe38Nov 25, 2022Guru - Experienced User
Recommend setting the default DHCP IP address pool range to the following: 192.168.#.100 to 192.168.#.200.