XR1000 can't connect wireless printer Canon MF635cx

rav3ndk
Tutor
Mar 31, 2023
See attached file in other reply for my WiFi settings.
Disabling AX mode on an AX router? Why buy an AX router then. But I can certainly try it too see if it helps.

Printer drivers & firmware are up to date.

I am contacting Netgear, because functionality broke with their product being introduced. Did you miss, that when I connect my old router it works again?
- FURRYe38
  Guru - Experienced User
  Mar 31, 2023
  See if disabling AX mode helps. Some devices may not be able to handle having this mode being enabled. This would be a printer issue, not a NG router issue.
  
  Also try enabling 20/40Mhz Co-existence as well.
  
  One test to try as a quick test, disable WPA security temporarily on the router and connect the printer to the router to see if it keeps connected or not. Re-enabled WPA2 and AES after testing or try mixed mix mode WPA and WPA2 and test.
  
  If other devices connect fine to the router and this one device doesn't, would be a issue between the router and your printer. Could be some wifi incompatibilities on the printer and the router.
  
  Try connecting the printer via ethernet as well.
  - rav3ndk
    Tutor
    Mar 31, 2023
    Hi FURRYe38,
    
    Thanks for your suggestions. I disabled AX mode and now the printer connects and stay connected 🙂
    I guess I will just have to live with this until it's time to replace printer.
    
    It would be nice though, if one could disable AX mode only for 2.4GHz and leave it enabled on 5.0GHz. That's one for the NetDuma / NetGear guys I guess 🙂
    
    Thanks a lot for your suggestions. I was getting so frustrated that I was at a point of returning it. So you saved me the trouble. THANKS again.

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XR1000 can't connect wireless printer Canon MF635cx