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Forum Discussion
rav3ndk
Mar 31, 2023Tutor
XR1000 can't connect wireless printer Canon MF635cx
Hi, Ever since switching to my new XR1000 router, I can't connect the printer. Sometimes directly after connecting it to the 2.4GHz network it responds - but only shortly - and after a few minutes i...
- Mar 31, 2023
Have you tried disabling AX mode on the routers web page under Basic/Wireless Settings?
What channels are you using? 1, 6 or 11 is recommended.
Be sure the FW on the printer is up to date.
Contact Canon for additional help and information regarding there product.
Does the printer connect using ethernet wire cable to the router?
Netduma-Fraser
Mar 31, 2023NetDuma Partner
Are you using Smart Connect for WiFi as well? If so disable that so it only tries to connect to 2.4GHz.
- rav3ndkMar 31, 2023Tutor
I am not using Smart Connect. I did see that as a solution in another case.
My Wireless settings is attached.