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rav3ndk's avatar
rav3ndk
Tutor
Mar 31, 2023
Solved

XR1000 can't connect wireless printer Canon MF635cx

Hi, Ever since switching to my new XR1000 router, I can't connect the printer. Sometimes directly after connecting it to the 2.4GHz network it responds - but only shortly - and after a few minutes i...
  • FURRYe38's avatar
    Mar 31, 2023

    Have you tried disabling AX mode on the routers web page under Basic/Wireless Settings? 

    What channels are you using? 1, 6 or 11 is recommended. 

    Be sure the FW on the printer is up to date.

    Contact Canon for additional help and information regarding there product. 

     

    Does the printer connect using ethernet wire cable to the router?