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PapaLung's avatar
PapaLung
Apprentice
Aug 08, 2022
Solved

XR1000 Cpu usage high at idle

Hello again, I'm sure you are tired of my incessant whining, but, I've got another question concerning this router. What would cause the CPU's to be running at 80 to 90 percent while no devices are requiring bandwidth or little to no bandwidth? I have 1200 mps down and 42 up from my isp and router is a 2050V. The system information graph shows the same cpu usage as the one on the dashboard. Router was power cycled and no change, router is not hot and has ample power to it. I haven't factory reset it yet as it was done 2 days ago with a fresh firmware update/install. To be honest, if I have to factory reset this thing again, it's going in the garbage. Attached is a photo of the CPU usage graph.

19 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    What CAT# lan cable do you have between the router and ISP modem? 

    How many devices do you have conntected? 

    Do you have QoS enabled or disabled? 

     

    Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

     

    Has a factory reset and setup from scratch been performed since last FW update?

    • PapaLung's avatar
      PapaLung
      Apprentice
      As I stated above, modem is a nighthawk 2050v that I purchased, factory reset and firmware reinstall completed 2 days ago, 4 devices online at time of photo, only 3 using data per the network monitor data, an xbox series x sitting at dashboard, xbox one playing videos and my pc running duma os dashboard, nothing using over 200kbs up or down. QOS is enabled and I run that shutdown/startup process every time I reset the modem and router. I turned off add blocker, reset, and it's still showing the same cpu usage. Is it possible someone has hacked my router and us using or uploading/downloading information in the background?
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Is your modem a CM2050v? Just confirming correct model # info...


        PapaLung wrote:
        As I stated above, modem is a nighthawk 2050v that I purchased, factory reset and firmware reinstall completed 2 days ago, 4 devices online at time of photo, only 3 using data per the network monitor data, an xbox series x sitting at dashboard, xbox one playing videos and my pc running duma os dashboard, nothing using over 200kbs up or down. QOS is enabled and I run that shutdown/startup process every time I reset the modem and router. I turned off add blocker, reset, and it's still showing the same cpu usage. Is it possible someone has hacked my router and us using or uploading/downloading information in the background?

         

  • Pretty hard to say without knowing too much, looks like its fluctuating so quite possible some background processes occurring like downloading a cloud update (they're not big) or QoS is checking packets. If you're using Adblocker then that is more likely the cause. If you're not losing speeds and the router isn't hot then it's nothing to be concerned about.
    • PapaLung's avatar
      PapaLung
      Apprentice
      So something I observed after I disabled adblocker is that in my logs, the date has reverted to Jan 24th (this has happened before) and it is creating a new log entry every 15 seconds or so. Is this normal, and if not, could it be the reason the router is using so much of the cpu?
      • Netduma-Liam's avatar
        Netduma-Liam
        NetDuma Partner

        Can you provide an example of the log entry it's posting every ~15 seconds?

        Does the date/time show correctly in System Information?