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Forum Discussion
XR1000 dropping out every couple of hours *intermittent issue*
I have an Arris router/modem combo in bridge mode that goes to my XR1000. Both are about 6 months old and both have been amazing for 6 months without almost any issues. My wife and I play on two XBO...
Thanks for reaching out.
First thing to mention is that there's recently been a new firmware version released for the XR1000, please make sure you've updated your router to this and I'd also strongly suggest performing a factory reset afterwards to ensure any low-level issues left over from the previous firmware are cleared out.
You can download the new firmware from here: https://kb.netgear.com/000064837/XR1000-Firmware-Version-1-0-0-64
If you're still having the same issue after this, please go to Settings -> Setup -> LAN Setup and change the minimum DHCP IP to 192.168.1.50.
Then, add IP address reservations for each device. Make sure every device is given an IP between 192.168.1.2 and 192.168.1.49. After that reboot the XR1000 and let us know if that fixes the issue.
The auto update feature doesn't seem to be picking up that version, is there a reason for that? I will implement the changes you suggested.
I'm not sure, it may be something with the way NETGEAR posted it. Let me know how you get on.