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Forum Discussion
Action_B
Apr 11, 2022Guide
XR1000 dropping out every couple of hours *intermittent issue*
I have an Arris router/modem combo in bridge mode that goes to my XR1000. Both are about 6 months old and both have been amazing for 6 months without almost any issues. My wife and I play on two XBO...
Netduma-Liam
Apr 11, 2022NetDuma Partner
Thanks for reaching out.
First thing to mention is that there's recently been a new firmware version released for the XR1000, please make sure you've updated your router to this and I'd also strongly suggest performing a factory reset afterwards to ensure any low-level issues left over from the previous firmware are cleared out.
You can download the new firmware from here: https://kb.netgear.com/000064837/XR1000-Firmware-Version-1-0-0-64
If you're still having the same issue after this, please go to Settings -> Setup -> LAN Setup and change the minimum DHCP IP to 192.168.1.50.
Then, add IP address reservations for each device. Make sure every device is given an IP between 192.168.1.2 and 192.168.1.49. After that reboot the XR1000 and let us know if that fixes the issue.
Action_B
May 13, 2022Guide
I did these steps tonight. my "Logs" page is all messed up and shows weird data unstead of the usual logs. Should I be concerned about that?
- Action_BMay 13, 2022Guide
The logs I have look like this:
May 12 20:55:04 XR1000 syslog.info syslogd started: BusyBox v1.30.1 73 May 12 20:55:05 XR1000 cron.info crond[9423]: crond (busybox 1.30.1) started, log level 8 95 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(411) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(675) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(411) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(746) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(411) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(926) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_post(1441) 68 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_post(1454) 68 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_post(1470) 68 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(929) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(411) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(699) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(411) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(699) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(411) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(699) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(411) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(675) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(411) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(699) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(411) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(675) 66 May 12 20:55:11 XR1000 user.emerg httpd: ****handle_get(411) 66
But they go on a lot longer than this post allows...- Netduma-LiamMay 13, 2022NetDuma Partner
These entries have been present in logs in newer firmwares so I don't think it's anything to worry about unless you're experiencing any specific issues?
- Action_BMay 15, 2022Guide
I am still having frequent disconnects.. I'm not even sure if it is the router. When it happens the router says that the internet is "disconnected". When I run speed tests I get 600 down and 20 up with A+ on speed and ping but the Ping Test (under load) shows a D. I dunno if that helps. I also noticed I can not change my time zone on my router.. Logs show up properly under monitoring tab>Logs but not under "system information" tab.
I did do a complete reset and ran setup wizard upon launch of the router after upgrading it on the OTA update.