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Forum Discussion
BIGRIFF
Jan 30, 2026Aspirant
XR1000 dropping out every couple of hours
Im getting the same issue and i dont know what to do to fix it. I have reserved all my devices from .2 to .49 and set the DHCP range from .50 to .99 and yet im still experiencing a dropout which d...
Netduma-Fraser
Jan 30, 2026NetDuma Partner
Are you only receiving the issue on the streaming device or other devices as well? What are the speeds you pay for/receive?
BIGRIFF
Jan 30, 2026Aspirant
Unsure, no way to really tell, it literally drops for such a small amount of time, just enough to make my OBS disconnect and then reconnects on the first try afterward.
We pay for 1000down and 100up and recieve these speeds reliably.
I have just updated the router bios to the latest 1.0.2.86_2.1.40 and am going to factory reset it and hopefully upload a backup file to restore all the settings as right now after the update, DumaOS keeps crashing whenever I do a speed test.
- Netduma-FraserJan 31, 2026NetDuma Partner
If you have updated you should not restore a backup file from a previous firmware version, start completely fresh. Skip the speed test part, it's not always accurate, should then allow you to get past it.
- BIGRIFFJan 31, 2026Aspirant
I have factory reset and done a completely fresh setup on my XR1000 router. I am in DumaOS and everything is working like I would expect, except that when I do connection speed tests, sometimes the gateway or test will crash in an odd way and produce a blank red screen, and display this message.
"You are no longer connected to your router. If your router is rebooting then keep this page open as it will automatically reconnect to the router's interface when the reboot is complete. Otherwide please check your connection e.g. you are connected to the correct router."
I do not lose connection to the internet however and everything keeps working normally as far as I can tell, but it is still concerning me.Unsure whether my original problem is going to happen again yet as I haven't attempted to stream again. But these speed tests causing the router to display this message, as if it is struggling to both grant me access to the DumaOS and process the speed test are concerning me.
Also within the System information Logs tab, it is producing the following unix time error message
"Thursday, Jan 01,1970 00:00:00
Thursday, Jan 01,1970 00:00:00
Thursday, Jan 01,1970 00:00:00Thursday, Jan 01,1970 00:00:00..."
Over and over and over and over. Is this a known issue and is it something to be concerned about?- Netduma-FraserJan 31, 2026NetDuma Partner
The speedtest should disconnect you from the internet but it sounds like it is disconnecting you from the interface while it runs the test which is inconvenient but not necessarily indicative of a problem that would cause other issues. I would just recommend running a speed test on another site and entering the speeds manually into the router as the results aren't always accurate either