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Forum Discussion
Morghdred017
Jun 02, 2021Guide
XR1000 Error "This Rapp is not loaded yet, please try again in a minute. "
I have encountered this error "This Rapp is not loaded yet, please try again in a minute." on 2 of the feature only, Geo-Filter and Ping Heatmap. Have attempted to do factory reset over multiple ...
- Jun 03, 2021Re-upgrade to the same firmware using the TFTP method, once complete wait 2 minutes then access and see if it works. If not do a reset from the interface, wait 2 minutes and try again.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Morghdred017
Jun 02, 2021Guide
Unfortunately it did not solve the issue, still can not access Geo Filter and Ping Heatmap only
Netduma-Fraser
Jun 02, 2021NetDuma Partner
A reboot usually resolves it, did you do a factory reset after upgrading to the latest firmware? If not I would recommend doing that as otherwise remnants from previous versions can cause issues
- Morghdred017Jun 02, 2021Guide
I did, multiple times, even tried to factory on the pin on reset for 30 second+ method, and the in system menu reset opinion, both Geo Filter and Ping Heatmap never worked; some reset instances actually made QoS unable to open as well
- Netduma-FraserJun 02, 2021NetDuma PartnerCan you see whether it loads using the Microsoft Edge browser please?
- Morghdred017Jun 02, 2021Guide
Unfortunately nope, using Microsoft Edge still returns this error