NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
crmontoy1
Jul 02, 2023Apprentice
XR1000 ETHERNET PORTS STOP WORKING
I want to know what to do because suddenly the ethernet cable is not working, before any suggestion already i connected other router to my modem and this works perfectly but the xr1000 doesn’t work i ...
FURRYe38
Jul 03, 2023Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
crmontoy1 wrote:
I want to know what to do because suddenly the ethernet cable is not working, before any suggestion already i connected other router to my modem and this works perfectly but the xr1000 doesn’t work i did the master reset and when i trry to set it up pop up a message ( nothing connected to the ethernet port) something like that… what i do?
- crmontoy1Jul 03, 2023ApprenticeMy setup is cm1000 modem and xr1000 suddenly stopped working i did the reset and nothing the. I connect a new router and is working perfectly…. What happened with the xr1000 i dont know?