NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
crmontoy1
Jul 02, 2023Apprentice
XR1000 ETHERNET PORTS STOP WORKING
I want to know what to do because suddenly the ethernet cable is not working, before any suggestion already i connected other router to my modem and this works perfectly but the xr1000 doesn’t work i ...
Netduma-Fraser
Jul 02, 2023NetDuma Partner
Have you tried different ethernet cables/ports on the router?
crmontoy1
Jul 03, 2023Apprentice
I explained I switch it with other router and is working perfectly… the xr1000 stop working and the asus router works good
- Netduma-FraserJul 03, 2023NetDuma PartnerIf you could try with other cables and ports it's good to fully rule out whether one of those could be the cause. Can you connect to the interface via any of the LAN ports for example.
- crmontoy1Jul 03, 2023ApprenticeI tried everything i have many lan cables here that was the first step!!!! try with others cables but nothing happened…. Then i said ill try with other router and this one worked perfectly….. i want to know what to do?
- Netduma-FraserJul 04, 2023NetDuma PartnerAnd you tried every LAN port on the router as well with being unable to get access to the interface? Are you able to access the interface via WiFi? If so can you go to the Device Manager table view and see whether the ports are showing as connected when you have a device connected to it please?