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Forum Discussion
crmontoy1
Jul 02, 2023Apprentice
XR1000 ETHERNET PORTS STOP WORKING
I want to know what to do because suddenly the ethernet cable is not working, before any suggestion already i connected other router to my modem and this works perfectly but the xr1000 doesn’t work i ...
crmontoy1
Jul 03, 2023Apprentice
I explained I switch it with other router and is working perfectly… the xr1000 stop working and the asus router works good
Netduma-Fraser
Jul 03, 2023NetDuma Partner
If you could try with other cables and ports it's good to fully rule out whether one of those could be the cause. Can you connect to the interface via any of the LAN ports for example.
- crmontoy1Jul 03, 2023ApprenticeI tried everything i have many lan cables here that was the first step!!!! try with others cables but nothing happened…. Then i said ill try with other router and this one worked perfectly….. i want to know what to do?
- Netduma-FraserJul 04, 2023NetDuma PartnerAnd you tried every LAN port on the router as well with being unable to get access to the interface? Are you able to access the interface via WiFi? If so can you go to the Device Manager table view and see whether the ports are showing as connected when you have a device connected to it please?
- crmontoy1Jul 04, 2023ApprenticeThe router can’t get internet the main port is not working when I connect it to the modem the light who show me is connected is off all the time… so i can’t access to the Dumaos interface… cause the xr1000 is not recognizing the lan signal from the modem cm1000 netgear ( and this is working perfectly with the asus router right now) its meaning something is wrong with the xr1000