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Forum Discussion
Kr0419
Jan 25, 2023Aspirant
Xr1000 Extremely high ping when playing xbox games/ cant control upload speeds with Qos
Recently had fiber optic by altice installed at my house. 300down/300up. They are using a fiber gateway 6 which has been confirmed to be placed in bridge mode with my Xr1000 connected via port 1 to us...
FURRYe38
Jan 25, 2023Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Have you connected the xbox to the ONT directly to see if you experience the same issue with out the router in the middle?
CAT6 would be recommended.
Might try a factory reset and setup form scratch and use the default sliders settings of 70% with QoS enabled then disable QoS to see if the problem follows with the Xbox ethernet connected to the XR router.
Kr0419
Jan 25, 2023Aspirant
Firmware version is V 1.0.0.64_1.0.49
The ont is a fibergateway gr140dg provided by altice one connected to Xr1000 with cat6 cable. Originally when fiber was installed I had just my xbox and Cpu wired into ONT without using Xr1000. There were still lags spikes in game when playing online so I figured the Xr1000 would help mitigate that with its Qos and traffic prioritization rules however it seems that nothing has changed since placing ONT in bridge mode and running separate router.
The ont is a fibergateway gr140dg provided by altice one connected to Xr1000 with cat6 cable. Originally when fiber was installed I had just my xbox and Cpu wired into ONT without using Xr1000. There were still lags spikes in game when playing online so I figured the Xr1000 would help mitigate that with its Qos and traffic prioritization rules however it seems that nothing has changed since placing ONT in bridge mode and running separate router.
- FURRYe38Jan 25, 2023Guru - Experienced User
If you saw this prior to putting the XR online, then you and the ISP will need to get this resolve before the xbox and XR router can work well.
I'd use www.pingplotter.com with a wired PC connected directly to the ONT in bridge mode and report your findings to the ISP regarding this.
The XR router can only do so much and if there are problems upstream, then these will need to be reviewed and resolve with the ISP first.
- Netduma-LiamJan 26, 2023NetDuma Partner
Could you also perhaps provide screenshots of how you've got Congestion Control, Bandwidth allocation and Traffic Prio setup so we can see if there's anything else in there we can optimise?