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Forum Discussion
Kr0419
Jan 25, 2023Aspirant
Xr1000 Extremely high ping when playing xbox games/ cant control upload speeds with Qos
Recently had fiber optic by altice installed at my house. 300down/300up. They are using a fiber gateway 6 which has been confirmed to be placed in bridge mode with my Xr1000 connected via port 1 to us...
Kr0419
Jan 25, 2023Aspirant
Firmware version is V 1.0.0.64_1.0.49
The ont is a fibergateway gr140dg provided by altice one connected to Xr1000 with cat6 cable. Originally when fiber was installed I had just my xbox and Cpu wired into ONT without using Xr1000. There were still lags spikes in game when playing online so I figured the Xr1000 would help mitigate that with its Qos and traffic prioritization rules however it seems that nothing has changed since placing ONT in bridge mode and running separate router.
The ont is a fibergateway gr140dg provided by altice one connected to Xr1000 with cat6 cable. Originally when fiber was installed I had just my xbox and Cpu wired into ONT without using Xr1000. There were still lags spikes in game when playing online so I figured the Xr1000 would help mitigate that with its Qos and traffic prioritization rules however it seems that nothing has changed since placing ONT in bridge mode and running separate router.
FURRYe38
Jan 25, 2023Guru - Experienced User
If you saw this prior to putting the XR online, then you and the ISP will need to get this resolve before the xbox and XR router can work well.
I'd use www.pingplotter.com with a wired PC connected directly to the ONT in bridge mode and report your findings to the ISP regarding this.
The XR router can only do so much and if there are problems upstream, then these will need to be reviewed and resolve with the ISP first.