NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

KingTairon's avatar
KingTairon
Aspirant
Jan 19, 2023

XR1000 Firmware update still waiting........

The firmware update was sent to Netgear in July, we have been waiting since the last update in April 2022, I am very disappointed in Netduma and Netgear. What makes anyone think these 2 companies can be trusted when they can't even take care of their premium products that their customers paid a lot of money for? 

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Not saying you can trust the 2 but netduma is a much smaller outfit and focused on one section of it versus netgear has to ensure compatibility with more products and underlying software. Its a little bigger challenge. 

    Not letting netgear off the hook as I feel they're really dropping the ball on that but its a little different perspective and organization. 

  • Is there a particular issue that you're having? There were some delays generally which wasn't anyone's fault. When we (Netduma) do an update it generally brings new features/designs and is a big step up in firmware that's why it takes longer to develop. It won't be far off now though.