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Forum Discussion
Birdizdaword
Oct 08, 2022Aspirant
XR1000 geo filter and ping heat map not working
I've never been able to get the geo-filter or ping heat map to work, it just comes up with the below error. I've tried a few things based on previous threads non the same topic: - increased the retr...
Netduma-Fraser
Oct 08, 2022NetDuma Partner
So don't use Safari as that will force HTTPS which won't work well, it's possible other browsers are trying to do that as well so make sure you're using HTTP to access?
Are you using Armor by any chance?
Are you using Armor by any chance?
- BirdizdawordOct 08, 2022Aspirant
Thanks for the reply. I just tried on Microsoft edge and chrome and got the same error. I'm not using Armor.
- BirdizdawordOct 08, 2022Aspirant
Log says this a bunch of times if that helps:
Oct 8 23:06:18 XR1000 user.warn com.netdumasoftware.procmanager: Rapp com.netdumasoftware.ngdilsync has not responded to watchdog 136
Oct 8 23:06:58 XR1000 user.warn com.netdumasoftware.procmanager: Rapp com.netdumasoftware.pingheatmap has not responded to watchdog 136
- Netduma-FraserOct 08, 2022NetDuma PartnerI can't see the image until it's been moderated. Could you unpin all panels from the dashboard, where possible, disable QoS fully from the Congestion Control 3 line option menu (each QoS panel should then say QoS disabled if done right), reboot from the interface, wait 2 minutes then access and see if it still happens please.
- BirdizdawordOct 09, 2022Aspirant
Done the above, waited 5 mins and rebooted. Unfortunately still the same issue and log still has that watchdog 38 issue.