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Forum Discussion
Birdizdaword
Oct 08, 2022Aspirant
XR1000 geo filter and ping heat map not working
I've never been able to get the geo-filter or ping heat map to work, it just comes up with the below error. I've tried a few things based on previous threads non the same topic: - increased the retr...
Netduma-Fraser
Oct 08, 2022NetDuma Partner
I can't see the image until it's been moderated. Could you unpin all panels from the dashboard, where possible, disable QoS fully from the Congestion Control 3 line option menu (each QoS panel should then say QoS disabled if done right), reboot from the interface, wait 2 minutes then access and see if it still happens please.
Birdizdaword
Oct 09, 2022Aspirant
Done the above, waited 5 mins and rebooted. Unfortunately still the same issue and log still has that watchdog 38 issue.
- Netduma-FraserOct 09, 2022NetDuma PartnerCould you try reuploading the firmware via TFTP please? Between steps 7 & 8 of the guide hold the reset button and continue holding until step 9 where the LED flashes 10 times. https://kb.netgear.com/000059634/How-do-I-upload-firmware-to-my-NETGEAR-router-using-TFTP-from-the-Microsoft-Windows-Command-Prompt?article=000059634
It might take a few tries to get it but once you've managed it, wait a few minutes then do a factory reset and see if the interface works without error.