NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Rolex
Nov 13, 2021Tutor
XR1000 GeoFilter "The Rapp is not loaded yet, please try again in a minute" on DumaOS
I have been trying to use GeoFilter on my newly purchased XR1000 router through DumaOS and it will not open. Firmware version 1.0.0.58 Any suggestions would be appreciated.
Rolex
Nov 17, 2021Tutor
I followed your steps specifically and still not luck.
Netduma-Fraser
Nov 17, 2021NetDuma Partner
How long are you waiting after a reboot to access? It's a good idea to wait at least 2 minutes as it gives the Rapps time to load correctly.
- RolexNov 18, 2021Tutor
Okay I did that. I even restarted my pc. A new error message came up and said "Uncaught and Undefined", the preceded to go back to the original message. After I clicked ok, it went into and infinite loading screen.
- Netduma-LiamNov 18, 2021NetDuma Partner
Could you please clear your browser's cache and check if the interface can load properly? That's a bizarre issue.
- PhainoNov 22, 2021Star
I'm having this exact same issue on the XR1000. I can't for the life of me access the Geo-Filter or Ping Heatmap.
I've tried Chrome, Mozilla, Brave, Edge - and nothing...
I've restarted the router, tried putting the Geo-filtering to 5 ... Nothing works...
Help!