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Forum Discussion
SillyMo
Apr 30, 2021Tutor
XR1000 haserl CGI Error
Hello! I have an XR1000 that throws the following message when I try to log in to the admin page after rebooting the router. haserl CGI Error Failed to readline from 'config get DumaOS_Theme_V...
Netduma-Fraser
Apr 30, 2021NetDuma Partner
When does the error start to appear, is it after heavy usage, a reboot, settings changes etc? I see you have an Adblocker on the web browser, can you whitelist the interface please and see if that makes a difference?
- SillyMoApr 30, 2021Tutor
It seems to have been happening for the past 2 months or so on every reboot.
The issue is the router stops serving IPs for my wireless devices every week or so, so I reboot the router. I noticed the issue when the Duma OS Android app wouldn't log in and just said Unknown Error Occurred. I then tried to log in via a browser and got the message. When this happens the only thing I have been able to do to get around this is reset the entire router using the pin hole then redo my entire setup. About a week later we repeat this process. (Side note, I'm getting really tired of these DNS issues) I have tried to reinstall the firmware via the browser. I looked at the TFTP process, but the directions say to look for an orange light, as far as I can tell my router doesn't have an orange light and I didn't want to make anything worse.
I disabled every plug-in in Edge Chromium and am still get the message. I removed the AdBlock and still get the message. I have tried it in Chrome, Edge Chromium, and Opera. To make sure it wasn't my computer, I pulled out my Windows laptop and my MacBook Pro and get the same thing.
- Netduma-FraserMay 01, 2021NetDuma PartnerThe amber light is when you're doing the process, you won't see it at the start. I prefer this method, if you do it wrong then it just won't upload the firmware so it's perfectly fine to do - it can take a few tries sometimes to get the timing but I think in your case it's vital you do so https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
- SillyMoMay 03, 2021TutorI tried to get the firmware uploaded for 2 hours. Every time it would fail so I gave up.
Now my router has been reset and it's not handing out an ips on the 2.4 ghz.
This is getting beyond ridiculous.