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Forum Discussion
XR1000 haserl CGI Error
Hello! I have an XR1000 that throws the following message when I try to log in to the admin page after rebooting the router. haserl CGI Error Failed to readline from 'config get DumaOS_Theme_V...
I called NetGear and they only allow exchange of router. I will try Best Buy, their original return policy was 15 days but now that I have this new serial number, I've only had this new router since Tuesday 6/8/21. Maybe Best Buy will honor or allow me to exhange for another router model. Thanks again
I had this same issue a month ago with myu XR500 which i had without issues for about 1 and a half years then i started getting very very bad connection, after doing the factory reset i would set my admin/password and try to log in immediately after to configure it and the:
Failed to readline from 'config get DumaOS_Theme_Version'
error would come up, so I upgraded to the XR1000, it has been about a month and a half, i am getting 2.4ghz speed of 0.8mbps and 5ghz speed of above 100mbps at the second floor of my house, so i came downstairs and tested again with only slightly better results (i have 1gbps internet speed). When i tried to adjust the settings I got the same error:
Failed to readline from 'config get DumaOS_Theme_Version'
I think this duma thing is just bad, im going to return the router and get a Linksys or the ROG. Absolutely disappointed, what a waste of $350, luckily i am within the return period. I'll never use a netgear product again.
Sorry to hear of your experience and feelings towards the XR1000 - did you try fully disabling QoS from the three-line menu in Congestion Control and re-test the speeds? If you'd like to troubleshoot this issue please let us know and we'd be happy to help.
so, I was working on moving my game room upstairs and I unplugged power to the router. When I plugged it back in the networks name changed to Netgear and Netgear-5G, some weird stuff man. So i had to do a factory reset. looks like it is not letting me log in to DUMA OS/Configuration page. Im gonna keep it for now, one more chance, but man are these gaming routers finicky as hell.
- jhdez317 it sounds like the sudden loss of power caused a partial reset, best way to counteract this is setup everything, then reboot the router from the interface. This will act as a hard save in the case that you need to unplug the router. The default admin / password interface details aren't working?
- I ended up using the geek squad protection to return my nighthawk router and got a Linksys - Max-Stream AX6000 Mesh Wi-Fi 6 Router. It working great so far.
