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Forum Discussion
XR1000 Help
I had recently purchased the XR1000. Really wished I would have done a little more research before buying. I've been through multiple threads trying to fix these issues and nothing seems to help and ...
Do you have the v1 or v2 version of the XR1000?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What browser are you using? MS Edge or Firefox is recommended.
Be sure to clear out all browser caches before entering the routers web page.
What WiFi devices are you connecting?
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
I've had XR1000 online before for over two weeks. Solid router and solid operation. Thought mines a v1 model and not a v2. Not sure about a v2 though shouldn't be too much difference.