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XR1000 High upload ping
I know I have asked a similar quesiton about ping and using the connection benchmark and the QOS settings to adjust ping but there's been a few changes in my setup since as well as some new developme...
PapaLung wrote:
I know I have asked a similar quesiton....
Did you ask it in the appropriate section?
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Nighthawk Pro Gaming Routers - NETGEAR Communities
You might like to search there for messages related to your problem.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
I know I have asked a similar quesiton about ping and using the connection benchmark and the QOS settings to adjust ping but there's been a few changes in my setup since as well as some new developments with my internet connection. I need to start out by apologizing to the Netduma guys, I've been pretty critical of this routers OS since day one, blaming the majority of my issues with my router on it. After yesterday's findings regarding my ISP, I can't in good concience ask anything without letting you guys know my problems were mainly stemming from a broken underground service line (which has been fixed) as well as the fact that my db level on my upstream was "on the floor" as the technician put it. Apparently "the floor" is the decible level where all the noise ie. (bad cable, wall jack, faulty router/modem, basically any and all interference from every service connected in the neighboorhood resides. I was picking up ALL of it!!! This explains the reason why my CPU usage was always through the roof, why I could'nt get a stable connection no matter what I adjusted, changed ect. Basically my router has been trying to compensate for the entire neighborhoods bad connections. The technician fixed this issue and I am getting full speeds to and from my XR1000 which is AMAZING!!! Everything as far as functionality goes is working fine, gaming is 100 percent better for sure. So I do apologize for blaming you guys for issues that were not caused by you.
Now on to my question for the day: I have done 4 connection benchmark tests to see where my up and download ping are since the fix. The attached pic shows the upload ping soaring out of orbit. I lowered the QOS to 70 and 70 and it actually mad the upload ping go even higher. In the test pictured, the QOS setttings are at 90 up and 99 down. It doesn't seem to be causing any issues but I wanted to know if there was something I should try other than the sliders to attempt to stabalize the upload ping a bit?
Brilliant to hear that you were able to isolate your issues and get those fixed!
We're still improving Benchmark results so don't worry about it too much as it's unlikely to be that bad in reality. Congestion Control is the feature to change to lower the results of the graph. I would suggest trying 10% intervals to see what lowers it the most, if you have to go really low down to see similar results to the Ping Test then set Congestion Control to Auto Enable so it only applies when gaming. If it still doesn't make any significant difference let us know and I'll give you an alternative method for fine tuning QoS.
We're still improving Benchmark results so don't worry about it too much as it's unlikely to be that bad in reality. Congestion Control is the feature to change to lower the results of the graph. I would suggest trying 10% intervals to see what lowers it the most, if you have to go really low down to see similar results to the Ping Test then set Congestion Control to Auto Enable so it only applies when gaming. If it still doesn't make any significant difference let us know and I'll give you an alternative method for fine tuning QoS.
So I had everythig working great, but, things started getting funky and now I am loosing around 400 mbps when I have QOS enabled. I know that I read an article that was either in the netgear community or the Duma OS community under troubleshooting that explained the steps to take to narrow down exaclty what to do when this happens ie set qos to never, then disable qos, then test speeds, ect. but I cannot find it anywhere. Any help on digging this troubleshooting page for the qos would be a great help. Thanks for any help in advance!!!
Interesting, I believe this is the article you're referring to right?
So with QoS disabled, speeds are normal right?
How about with Congestion Control just simply set to Auto-enable?
This is exactly what I was looking for, thank you!!
With QOS disabled I am able to get normal speeds via Ookla speed test. When QOS is enabled, and in auto, the speeds drop. Currnetly I have my XB8 modem set up with the wifi turned off, and the WAN ip of the router entered in the modems DMZ. When I put the XB8 modem in bridge mode, I cannot get full speeds regardless if QOS is on or off. I also noticed that when in bridge mode, I have ipv6 capability, but in the current mode (DMZ, wifi off) I can only get ipv4, and with ipv6 set to auto detect on the router, it shows the signal as "passthrough" in the ipv6 settings. I'm not sure if it's a xfinity OS thing, or if I don't have the right numbers in the right places. The good news is that my line is finally stable so I can focus on getting the rest of my sytem set up.