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Forum Discussion
XR1000 Issues Constant Crash
Has any resolution been posted for this? I have reloaded the firmware via tftp, reset to factory default multiple times, I do NOT run Netgear Armor and yet I am still looking at this error RIGHT NOW...
Hi Furry,
Netgear XR1000 router.
Firmware: 1.0.0.64 (most current)
Comporium 1Gig fiber
Fiber ONT is an Adtran Total Access 401
Cable from fiber ONT is a 7 foot Cat6A cable capible of supporting 10 Gig. All cabled connections to the router use Cat6A or Cat7.
Netgear armor has NEVER been turned on after my initial setup, as I have heard it caused issues, and I have tried to remember to disable it anytime I have to reset my router. I verified in the Nighthawk app that my Netgear Armor subscription is expired so I presume it is not active on the router, although I can not verify currently.
Connections are a myriad of things, laptops, desktop, Roku streaming devices, gaming consoles, smart lights, a printer....usual stuff.
What browser are you using here?
Is this seen in MS Edge or Firefox as well?
When is the error displayed? On logging into the routers web page?
If a factory reset is performed and you walk thru the setup wizard with a wired PC and MS Edge or FireFox, is this item still seen?
If Armor has not ever been enabled, I don't think this would be causing this problem.
How was the FW updated on this router? Thru the routers web page manually or via Nighthawk app?
Thanks for the quick reply.
I see the same error in both Edge and Chrome when logging into the router's admin page (routerlogin.net).
If I factory reset the router, the issue goes away, but then I have a long setup time to get things reconfigured. A backup of the router config hardly restores anything at all in regards to the settings (WiFi settings, DHCP IP assignments/reservations, any of the performance enhancing features, ad blocker, etc). Most settings remain at "Factory default" after I restore backups, so I don't think a backup is really worth anything.
When the firewall updated to 1.0.0.64, it originally completed it through the web interface. After that failed the next day, I used tftp to re-update the firmware. I have never used the Nighthawk app as I just preferred to use the web interface.
Thanks for the feedback Furry. I appreciate your throughness.
-Robert
Blarn_Kranston wrote:
Thanks for the quick reply.
I see the same error in both Edge and Chrome when logging into the router's admin page (routerlogin.net).
If I factory reset the router, the issue goes away, but then I have a long setup time to get things reconfigured. A backup of the router config hardly restores anything at all in regards to the settings (WiFi settings, DHCP IP assignments/reservations, any of the performance enhancing features, ad blocker, etc). Most settings remain at "Factory default" after I restore backups, so I don't think a backup is really worth anything. <Ok, if the problem goes away after a factory reset and you apply a saved backup configuration from file, you maybe introducing this problem from the backup config file. I would factory reset the router and setup from scratch, DO NOT APPLY the old back up configuration from file. After the router is fully setup, make an new backup. I tend to make two different backups. One is basic back up of the router just after a reset and it's setup with just wifi settings and maybe some reservations. Enough to get you going. Then I make another back up after I have changed other router settings and it's fully set up, with additional features enabled as well. That way If something happens, I can have two options for troubleshooting.
When the firewall updated to 1.0.0.64, it originally completed it through the web interface. After that failed the next day, I used tftp to re-update the firmware. I have never used the Nighthawk app as I just preferred to use the web interface.
Hmm, I can not recall if i restored a backup then continued to reconfig. Knowing me, I probably did. Will try to reset from scratch and THEN take backups. Thanks for the idea!