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wiseman73's avatar
wiseman73
Aspirant
Nov 23, 2022

Xr1000 keeps losing all internet connection

im having this same problem. did this ever get resolved??

6 Replies

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  • wiseman73's avatar
    wiseman73
    Aspirant
    Nov 23, 2022

    i have this same issue currently and noticed it started here. Nov 23 14:46:25 XR1000 user.warn com.netdumasoftware.procmanager: Rapp com.netdumasoftware.ngdilsync has not responded to watchdog

    • FURRYe38's avatar
      FURRYe38
      Guru
      Nov 23, 2022

      What Firmware version is currently loaded?
      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
      Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

      What browser are you using? 

      Be sure to clear out all browser caches before entering the routers web page. 

       

      Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. 

      After the reset and you walk thru the set up wizard, change the default DHCP IP address pool range to .100 to .200. Save and apply and reboot the router. 

       

       

       

      • wiseman73's avatar
        wiseman73
        Aspirant
        Nov 24, 2022
        This is my current log after refresh.


        Dos attack ACK Scan] from source 34.149.211.227,port
        Wednesday, Nov 23,2022 17:08:19

        [Dos attack snmpQueryDrop| from source 187.189.184.202,port
        Wednesday, Nov 23,2022 17:07:56

        [DoS attack: snmpQueryDrop] from source 187.189.184.202,port
        Wednesday, Nov 23,2022 17:07:41

        [DoS attack: ACK Scan] from source 34.149.211.227,port
        Wednesday, Nov 23,2022 17:07:33

        [Log Cleared] Wednesday, Nov 23,2022 17:06:29