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Forum Discussion
XR1000 NO INTERNET
Hi! I have been having endless issues with the Wi-Fi connection to my XR1000. My current internet connection is NBN HFC through Aussie Broadband. The issues I am experiencing include "NO INT...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Does the Internet LED turn amber when this happens?
Has a power off of the XR router for 30 seconds then back ON been performed?
The firmware of the Nighthawk XR1000 is V1.0.0.58 (latest update) - problem was occurring at previous firmware also.
The router is connected to the NBN ARRIS CM8200.
Thanks for confirming, could you please let me know if you factory reset the XR after upgrading the firmware? If not I'd suggest doing so.
Could you also please let us know if you require PPPoE, VLAN or DHCP identifiers to connect to the internet?
- Yes. Factory reset has been completed multiple times.
Also, require DHCP.