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Forum Discussion

k1ngv's avatar
k1ngv
Aspirant
Apr 05, 2022

XR1000 NO INTERNET

Hi!    I have been having endless issues with the Wi-Fi connection to my XR1000.   My current internet connection is NBN HFC through Aussie Broadband. The issues I am experiencing include "NO INT...
k1ngv's avatar
k1ngv
Aspirant
Apr 05, 2022

The firmware of the Nighthawk XR1000 is V1.0.0.58 (latest update) - problem was occurring at previous firmware also. 

 

The router is connected to the NBN ARRIS CM8200.

Netduma-Liam's avatar
Netduma-Liam
NetDuma Partner
Apr 06, 2022

Thanks for confirming, could you please let me know if you factory reset the XR after upgrading the firmware? If not I'd suggest doing so.

 

Could you also please let us know if you require PPPoE, VLAN or DHCP identifiers to connect to the internet?

  • k1ngv's avatar
    k1ngv
    Aspirant
    Apr 06, 2022
    Yes. Factory reset has been completed multiple times.

    Also, require DHCP.
    • Netduma-Liam's avatar
      Netduma-Liam
      NetDuma Partner
      Apr 06, 2022

      Could you please go to Settings -> Setup -> LAN Setup and change the DHCP Starting IP address to 192.168.1.50.

       

      Then, add a reserved IP address to the table at the bottom of that page for each device on the network struggling with connectivity.

       

      Make sure each device is given an IP address between .1 and .49, such that they are not addresses included within the DHCP pool.