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Forum Discussion
Solved
XR1000 Packet Loss while gaming
Hello, I recently bought this router so I could connect to lower ping servers from my area, Ohio. My current internet speeds are 400 mbps Down and 20 mbps Up. I'm still learning all of the QoS funct...
- Okay that's good, the router doesn't appear to be reporting any packet loss so it could be the server itself. When you notice the packet loss, try forcing a different server with the Geo-Filter and see if it disappears.
After 14 hours, the WAN reset and now its resetting every 6 to 12 hours and this causes internet disconnects. I am going to return this router and buy an R2 from your website. Done with Netgear. I submitted a support ticket on July 2nd and I was told I was priority. I have not received a phone call or email since. Netgear is dropping the ball and none of this is Netduma's fault.
Sorry to hear this, thanks for your patience throughout troubleshooting nonetheless. We'll continue to work with NG on this issue, thanks for sticking with DumaOS!