NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR1000 ping spikes, poor connection and bufferbloat
I bought an XR1000 and I got a modem from my ISP rather than a router as it should logically be better.(?) My house has Fiber-Optic wired to the house but the modem is connected with a coax cable an...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Are you testing all this with a wired PC?
What apps are you using?
Please provide screen captures if what your seeing.
Firmware is the latest, I've factory reset it a few times, but I haven't factory reset it after plugging in the new Modem (opposed to previous router).
I'm not quite sure what you mean with mfr and model number though. Under the modem it says its an ARRIS TM3402.
I've got a cat6 ethernet cable if not cat8, looking to buy new ones once I find good buying options on amazon for the router to modem connection and to my PC.
And yeah, it's a 2 meter lan cable to my PC, should be a 1gb cat6 or cat8 cable.