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Forum Discussion
JesteryJeff
Feb 13, 2021Tutor
XR1000 Random reboots\ disconnects with USB attached
As the title suggest I am having problems with my XR1000 rebooting and disconnecting devices out of the box. I'm running the latest firmware 1.0.0.52_1.0.38 . The only time this happens is when a dev...
Netduma-Fraser
Feb 14, 2021NetDuma Partner
This could insinuate that it is taking to much power, 12TB is pretty hefty! Do you have the router connected directly to a power outlet or through an extender? If an extender try direct to the wall and see if that resolves the issue.
JesteryJeff
Feb 14, 2021Tutor
The router is plugged directly into a wall AC outlet. The Harddrive also has its own power source if that is what youre asking. i would assume if it were a power thing the device would stop responding when i first plug it in and it's demanding the most power. Actuallly thinking about it, it might be when it puts the device to sleep due to inactivity?
- Netduma-LiamFeb 15, 2021NetDuma Partner
That could well be the problem, is there any possibility that you can configure the external drive to not go to sleep after a certain amount of time of inactivity?