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Forum Discussion
xr1000 slow 2.4 and won't connect to Ring devices
Hey everyone
Just upgraded from my A1900 Nighthawk to the XR1000. Everything was able to connect and worked fine except my ring devices. I have purposly set up a 2.4 guest wifi for the cameras to go on. And I disabled the AX setting. My August door lock is in the same spot my ring doorbell is and that connected just fine. When I try to connect i get a error saying my wifi is weak. Speed test for my 2.4 is at 60 download which is not even close to what I pay for, but still fast enough and set to channel 11 for the longest range. I have my doorbell next to my router and still getting an error. I factory reset all my ring devices and still have the same error. I contacted ring and they gave me some port forwarding info. I contacted my ISP and they were useless and contacted netgear and have received nothing as well. I can not be the only person which this issue.
11 Replies
- Set NAT to Open in WAN Settings, also make the antennae on the router look like this _ | | _ for optimum range. Disable Smart Connect for WiFi and see if they connect to the main 2.4GHz WiFi.
- I have this same problem. The 2.4 band just stops accepting connections from certain smart home devices for hours at a time, then usually eventually corrects itself. Extremely annoying and inexcusable for such an expensive router.
As Fraser mentioned above, please set NAT to Open in WAN Settings, also make the antennae on the router look like this _ | | _ for optimum range. Disable Smart Connect for WiFi and see if you're then getting more consistent connectivity out of them.
