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Forum Discussion
Tots343
Feb 07, 2022Guide
XR1000 SLOW WIFI SPEEDS
Recently just bought a XR1000 gaming router, after setup ive noticed i was getting 85 download which i am paying for 900 down, but getting full 24 up. Ive just set my computer up and hard wired it to...
Netduma-Liam
Feb 07, 2022NetDuma Partner
Are you using SmartConnect? Could you please try disabling that if you are and connect to the 5GHz channel, then re-test speeds from nearby the XR?
Tots343
Feb 07, 2022Guide
Smart connect is disable as well. I’ve tried turning in on to see if would help with speeds, nothing. So I turned it back off
- Netduma-LiamFeb 07, 2022NetDuma Partner
What device are you testing your speeds with over wireless? Is it definitely connecting to the 5Ghz channel and not the 2.4Ghz channel?
- Tots343Feb 07, 2022GuideI’m using a iPhone XS max, air book pro both on 5ghz and right next to the router.
- Netduma-LiamFeb 07, 2022NetDuma Partner
Could you please go to QoS and under Bandwidth allocation, hit 'Reset Allocation' and make sure that Share Excess is enabled from the three-line menu?
After that, retest your speeds and let me know if you're still having the same issue.