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Solved
XR1000 Spotify tracks pause before playing next track
I've had a strange problem with my XR1000 router and Spotify. There's a bit involved, so I'll start with the symptoms. When I use Spotify Connect, to stream music to my Anthom MRX1140 receiver, ever...
- That's interesting, well done for determining that, it could be QoS, if you disable this fully from the Congestion Control menu does it still occur?
Netduma-Fraser Thank you for the kind compliment, and may I say you are a legend!
Disabling QoS did indeed solve the issue, Spotify Connect works flawlessly! So, just as you suggest, it is something in QoS that disagrees with Spotify Connect on my Anthem receiver.
I had factory reset the Router before coming here, so all QoS settings were default. I could just leave it disabled and leave well enough alone. It would be a major feature of the Router I'd be disabling, but it's only really the Adblocker I was interested in turning on.
Good to hear! Try re-enabling QoS and then adding the devices involved to Traffic Prioritization, does it work then?
I tried re-enabling QoS, setting my bandwidth speeds and adding the Anthem in traffic prioritisation and the problem comes back. I also tired adding my phone (starting Spotify Connect from my phone) but still no good.
I'm not a network person, but in my mind it's as if Spotify Connect is buffering part of the next track to play next, and QoS is somehow putting those data packets ahead to process first, so what's playing currently gets paused.
Disabling QoS consistently fixes the issue... No more lag free gaming for my daughter haha.- Keep QoS enabled but in WAN Settings set NAT to Open and disable the protection options then try again please
- I turned QoS back on (traffic prioritisation still on for the Anthem), set NAT filtering to Open, disable SIP ALG, Disable port scan and DoS protection both checked. The pauses came back unfortunately.
- Okay thanks for trying, I can pass it on to the team to have a look at but as it's a specific device and updates for the router are new few & far between I couldn't say when/if we may be able to get it sorted
Not a problem, Thank you for persisting, and all your help! At least I can manage for now by turning off QoS when I want to play some tunes.