NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Xr1000 V2 having DNS issues and unable to connect to websites
I just bought this router and i am having some series issues. I have updated to the latest firmware and did all the suggested things. Is anyone else having these issues and has anyone fixed it? I ha...
I currently have it on Googles DNS. Still same issue. I contacted my ISP and they are sending me out a new modem. I do not have v6 enabled. And i did not change the pool to 100 - 200 this time around. My Firmware is 1.1.0.22_2_1_34 . It does say there is a firmware update on top but i am assuming to ignore that? The update it wants to give me is 1.1.0.16_2.1.25 .
what modem do you have?
does it work if a pc/laptop is directly connected to the modem?
It shouldn't be asking you to update if you're actually on the latest. I'm wondering if maybe you have those backwards?
The Modem is one i get from my ISP. Not sure the brand? the firmware i updated to the one i have now because of whats in the forum and said to update to that one. the firmware it is asking me to update. When i updated it when i first got the router it kept asking me to update it everytime i flashed it so it seems like a glitch? Not sure.
You should be able to look at the modem and get a model number off it.
And do devices work connected directly to the modem?
The Model number i got is this eu2251.
Here is a picture of what it looks like when it cant connect with the XR1000 v2
When i directly plug my computer into the modem i get a picture like a earth globe Icon on my tab of Edge, as if its hiting a brick wall then it connects to whatever website i was going to without giving me a error. It may take a second to download the whole page though. So there is a difference. Thanks.