NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR1000 will not retain settings - resets to factory settings -
My Nightawk Gaming Pro router XR1000 will not keep settings and now will not allow the password to change from the default password. Netgear support has not been helpful. The hardware warranty is...
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days of purchase.
If its not in the first 90 days, it does cost to get support through netgear.
Another option is to post in the actual forum for your device with a complete description of whats going on, what you've tried, what your setup is (modem), what actual firmware number you're on, and any other details that they can use to help. The more info they have, the better they can help you.
There's users from the DumaOS on the proper forum that are great at helping but you need to be in the forum they help on :)