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Manjiro's avatar
Manjiro
Follower
Sep 16, 2022

XR1000slow mbps speed i need help understanding what to do

Hey i bought the router and connected it to my modem and im getting extremely slow speeds and need some help understanding what to do this is my first time using a gaming router 

 

3 Replies


  • Manjiro wrote:

    Hey i bought the router and connected it to my modem and im getting extremely slow speeds and need some help understanding what to do this is my first time using a gaming router 

     


     

     

    What is the manufacturers name and model number of the modem/optical network terminal you have in front of your XR1000?

     

    Are you sure it is not a combination device that includes a router?

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Manjiro wrote:

    Hey i bought the router and connected it to my modem and im getting extremely slow speeds and need some help understanding what to do this is my first time using a gaming router 

     


    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Nighthawk Pro Gaming Routers - NETGEAR Communities

    Gaming routers have their own DumaOS operating system that is nothing like the one on Netgear's standard routers. It also has a very active support team that may miss messages posted in this section.

    I will ask the Netgear moderator to move your message.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

    Check for various troubleshooting tips.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.