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Forum Discussion
xander054
Jul 21, 2020Aspirant
XR300 - Virgin Super Hub - PS4 Ping
Hi, Having had NAT issues with multiple consoles in the house as the wife and I game on PS4 together I decided to upgrade to the XR300. I connected it to my Superhub in modem mode, set everything u...
Netduma-Fraser
Jul 21, 2020NetDuma Partner
Set your radius to just the UK and put ping assist to 30 ms. That should help you get the lowest ping servers even if they're mislocated on the map.
- xander054Jul 21, 2020AspirantThat’s been one of the things I have tried with no success.
I've read another similar post where the solution was the change the MAC address to the old router. The issue I have here is that I did not have an old router as I was using the built in router with the Virgin Super hub 3.
If I change to that MAC (the one on the bottom label) it can’t connect to the net.- Netduma-FraserJul 21, 2020NetDuma PartnerThat would be for speed so no need for that. Could you provide a screenshot of what you're seeing in the Geo-Filter when in a game please? Also what is the ping as shown by the Geo-Filter?
- xander054Jul 22, 2020Aspirant
Hi, thanks for picking this up.
It doesn't not show any ping information on auto ping or on manual. Please see the auto ping screen grab. The manual ping box just shows a loading icon and never moves from there. What's interesting is a short while ago while I was testing it did go back to searching for sub 24ms and 42ms connections the without me changing anything it just reverted back just only allowing sub 58 ms.
When I change my super hub modem/router back it always looks at 24ms.
Any ideas why it's doing this?