NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR300 - Virgin Super Hub - PS4 Ping
Hi, Having had NAT issues with multiple consoles in the house as the wife and I game on PS4 together I decided to upgrade to the XR300. I connected it to my Superhub in modem mode, set everything u...
Hi, thanks for picking this up.
It doesn't not show any ping information on auto ping or on manual. Please see the auto ping screen grab. The manual ping box just shows a loading icon and never moves from there. What's interesting is a short while ago while I was testing it did go back to searching for sub 24ms and 42ms connections the without me changing anything it just reverted back just only allowing sub 58 ms.
When I change my super hub modem/router back it always looks at 24ms.
Any ideas why it's doing this?
Thank you for the information. I've got Virgin Media and in my experience modem mode can be a bit dicey. What I would recommend is switching it back to router mode, putting the XR WAN IP (found in System Information on the XR) into the DMZ on the Virgin Hub. Also disable the WiFi on the Virgin Hub. The IP you put in the DMZ, set a static/reserved IP for the XR on the hub so it doesn't change. Then reboot the XR and see if it has improved after that.